How our Legal terms apply in Indonesia
Our Legal terms describe who may open an account, what details must be accurate, and how we handle access where local law permits. Before account access, we may ask you to complete phone verification so the account record matches the person requesting entry. The policy also
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explains how DANA, OVO, GoPay and QRIS references appear in wallet records, while bank transfer and virtual account receipts may be checked against your account details. We do not describe access as universal: eligibility depends on local law and the rules that apply to your location.
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If a term is unclear, keep the relevant account reference and payment receipt ready when contacting us. We can then identify the clause, explain the request path, and record a correction request when the published wording needs attention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.